The initial appointment usually includes the assessment of your current problem, establishing therapy goals, and, if time permits, the beginning of developing a treatment plan. This appointment is also for you to get comfortable, to see if the therapist is the right ‘fit’ for you, and to ask questions.

Frequency of Sessions

Typically, clients attend therapy once weekly. However, with specific reference to Transference Focused Psychotherapy for Severe Personality Disorders, mainly with Borderline Personality Disorders, twice weekly is the recommended frequency. Research has shown that the difference between once and twice weekly is far more significant in favor of the latter than it is between two, three, four and five times a week. Of course, simple versus complex, and co-morbid diagnoses, as well as client motivation, readiness, available support system and funding, are all factors to take into consideration. In some cases, depending on the type of therapy being conducted, as few as 5 to 6 sessions can be very helpful with alleviating some concerns and anxiety as an example. With diagnosed psychiatric conditions, use of medications and other psycho-social factors, length of treatment will vary. Sessions are 50 minutes in length, with the beginning and end clearly identified.

Issues of how long treatment is expected to be, how long will various steps take, when should they be taken, as well as how and when will you know that you are moving toward your outcome, are all relevant concerns that will be addressed throughout the length of the treatment.


We accept the following method of payments: Visa, Mastercard, Amex, e-transfer or PayPal.

Cancellation Policy

We require greater than 2 full business days to cancel or reschedule your appointment. You may do so by contacting our office at 289-815-2261. Advance notice of planned treatment interruptions, and arrangements for emergency coverage as needed, pertains to both the client and the therapist. Notices less than 2 full business day are subject to late fee charges. “No Shows”, that is, cancellations without prior notice are subject to the full fee charged for the session.

Emails and Communication between Sessions

Any inquiries between scheduled sessions should be directed to the main office at 289-815-2261. Communication with therapists between sessions needs to be pre-arranged and addressed during sessions. Emails, texts, and phone calls will not discuss issues surrounding the presenting issues due to emails and texts are not secure forms of communication. Therapists are limited to text or respond to emails and it is preferred that you contact the office to schedule sessions and or provide an update to intake so they can include any notes in a secured platform that we currently use for managing our secured patient/client portal

All hyperlinks or attachments will not be opened in any emails.  If you wish to send documentation, you may do so by sending a fax to 1-877-919-2030 or sending regular mail to our head office in Burlington Ontario.